Work at AEG

Network Engineer - Temp

Los Angeles, CA
Info Technology & Software Engineering
Full Time

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Network Engineer will be a member of the AEG Global Technology network team, who are responsible for the maintenance and development of AEG Global Technology's network infrastructure, including wireless and telephony.

Essential Functions

  • Respond to and resolve out-of-hours network issues.
  • Ensure that our existing network infrastructure is well managed, supported and secure at all times including responding to possible threats and vulnerabilities.
  • Support the venue technology teams with the provision of temporary network and telephony equipment for events at AEG’s venues
  • Maintain current knowledge of new network infrastructure hardware and software solutions, and recommend upgrades where appropriate to maintain efficient operation.
  • Implement and document new network systems and upgrades to existing systems.
  • Resolve issues caused by third party suppliers, particularly suppliers of telecommunications services.
  • Resolve calls relating to network systems which have been escalated to you from the Service Desk.
  • Understand the long-term business objectives and suggest technical strategies to meet those objectives, introducing innovation to business processes through technology.
  • Provide and promote the highest level of customer service and continuously seek ways to improve personal, team and business performance.
  • Undertake any other relevant duties or reasonable request as requested by any member of the senior management team.

Required Qualifications

  • BA/BS Degree (4-year) In Information Technology or a related field
  • 4-6 years Related work experience
  • Significant experience configuring and managing Cisco routers, switches, firewalls, wireless LAN controllers and Meraki wireless access points, and security gateways.
  • Experience with configuring and managing Palo Alto firewalls and Panorama.
  • Experience in network security, including layer 2 security and layer 7 deep packet inspection technologies.
  • Experience working in environments such as test, pre-production and production.
  • Experience troubleshooting complex network, voice, and internet connectivity issues including packet capture and analysis.
  • Ability to form good and effective working relationships with all levels of staff.
  • Ability to quickly understand new situations and new technologies.
  • Provide root cause analysis of major incidents and document to the Global Technology team and key stakeholders.
  • Highly skilled in network technologies including the following: The OSI model Transmission layer services including fibre technologies and CWDM/DWDM Ethernet technologies and layer 2 switching including VLAN configuration and management, STP, MTU and layer 2 security TCP/IP (both IPv4 and IPv6) Virtual routing and forwarding (VRF) Generic routing encapsulation (GRE) IP routing (including HSRP, VRRP, OSPF, EIGRP and BGP) IPSEC including route based VPNs Multicast QoS MPLS (including EoMPLS) Network security and 802.1x DNS and DHCP RADIUS
  • Record of producing accurate detailed reports, paying attention to detail, and of working to agreed standards.
  • High documentation standards, including configuration documentation for supported systems, standard operational procedures, request for change, and service incident documentation.
  • Knowledgeable of industry best practices, designing and implementing systems and infrastructure in a secure and pragmatic way.
  • Takes initiative, work with minimum supervision, organise your time effectively, and deliver to agreed timescales.
  • Positive “can do” attitude.
  • Team player who enjoys working in a high achieving environment.
  • Commitment to delivering the best.
  • Certification for core technologies is highly preferred

Pay Scale: $115,800- $138,137
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.