HR Systems & Integration Lead

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The HR Systems & Integration Lead oversees operational project management for HR initiatives and serves as the technical liaison for People Operations systems. This role partners cross-functionally with HR, IT, business leaders, and external vendors to gather requirements, support system implementations and integrations, optimize processes, troubleshoot system and data issues, and ensure the smooth day-to-day operation of HR systems.

Essential Functions

• Oversees operational project management for HR initiatives, managing multiple projects—including assessments, integrations, enhancements, upgrades, and enterprise level implementations. Partners with internal HR functional teams (e.g. benefits and payroll), IT PMO office, component companies HR as well as vendors and external partners to drive successful project execution and improve day to day operations.
• Serve as the lead technical liaison for all People Operations systems, ensuring alignment between HR, IT, and business needs.
• Work with HR business process owners and business leaders to gather and document system requirements that drive system development and implementation, including the development of SOPs as applicable. Understands cross-functional, upstream and downstream dependencies, and impacts and ensures process owners and leaders understand as well.
• Help identify opportunities for process improvements and system optimizations.
• Drive root cause analysis and resolution for data, integration, process, or system issues; partnering with all relevant partners.
• Stay current with existing technologies and system enhancements, providing consultative guidance on capabilities, best practices, and opportunities to improve People Operations systems.

Required Qualifications

• BA/BS Degree (4-year) Business, Information Technology, Engineering or a related area.
• 6 years of experience in project management, HRIS, and or support HR Technologies.
• Demonstrated experience in working with business stakeholders to develop complex business requirements and align with the technical architecture.
• Experience supporting enterprise-wide business systems is preferred.
• Proven experience leading system and integration implementations.
• Excellent technical documentation skills including the ability to develop detailed business process flows and supporting text as well as high level documentation and presentations for non-technical business personnel.
• Demonstrated organizational and project management skills, including ability to prioritize project tasks, manage risks/issues and communicate status.
• Excellent critical-thinking and problem-solving skills.
• Excellent verbal and written communications skills and the ability to interact with a diverse group of subject matter experts, managers, and executives.
• Strong interpersonal skills with ability to collaborate with employees at all level and develop effective working relationships across the company.
• Ability to work effectively in a team setting as well as independently with minimal guidance.
• Knowledge of HRIS systems (UKG Pro, Workday), Greenhouse ATS, Cornerstone Talent Management Suite is preferred.
• Ability to build strong relationships within HR and across company.
• Knowledge of federal and state laws that affect HR policies and procedures, including EEOC, FLSA, FMLA, ADA, and other regulatory and compliance laws is preferred.
• Knowledge of full HR and payroll lifecycle processes is preferred.
• Excellent analytical, problem-solving, and project management skills.
• Experience with system integrations, data migrations and implementations.
• Ability to work effectively in a fast paced and continuously changing work environment.
• Ability to work a flexible schedule including weekends, nights, evenings, and overtime, where necessary to meet deadlines.
• Excellent written and oral communication skills.
• Detailed oriented with a focus on quality.
• Proficiency with Microsoft Office Products (Word, Excel and Outlook).
• Ability to read, interpret, and disseminate information on Company policies to employees and management.
• Ability to translate business process owner requirements into technical requirements as well as being able to explain technical items in layman terms.
• Certified Project Management Professional (PMP)-PMI or Certified Project Manager (IAPM) is preferred.
• Experience working in JIRA or similar ticketing/project management tools is preferred.

Pay Scale: $134,000 - $144,000

Bonus:  This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: You will be eligible for medical insurance benefits in accordance with the terms of the Company's benefit plan. Currently, full time employees are eligible for these benefits on the first day of
employment.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.